Calendar

This course is Part 1 of 2 (3 hrs each) in this E&O module - As of January 1, 2020 3 hours of content must be taken to qualify for the 10% E&O premium discount! This course is designed to help insurance producers prevent claims based on alleged errors or omissions in performance of professional duties in selling and servicing personal auto and personal umbrella insurance. In this course Agent, broker, and producer are interchangeable terms Prevent is used in the risk management sense—i.e., reducing the frequency or likelihood of claims Focal point of the course: the agent who fully understands and skillfully customizes coverage not only demonstrates his or her value to clients but also avoids errors and omissions (E&O) charges that can result from a failure to meet clients’ needs After an in-depth analysis of the standard personal auto policy (PAP) and how it applies, this course shows how standard endorsements can customize coverage A chapter examines common client questions and emerging issues: rental cars and transportation network companies A final chapter emphasizes the important role of the personal umbrella Each chapter concludes with sales tips and E&O loss control